If you worked on the line, we cared about your productivity, not your smile or approach to the work. You could walk in downcast, walk ...

Passed a store the other day. The sign read 99 CENTS! And the subtitle was, "Everything $1 and up". The 99 cent store was never ...

One way to start every morning with your team is to have them check in. Go around in a circle and let people update and ...

Most of the time, particulary in b2b and luxury sales, the competition is nothing. "I will buy this treat or I will buy nothing, because ...

Six months ago, I put together a workbook that would help Linchpin readers ship. After testing it out on hundreds of people, it’s now ready ...

Branding expert Denise Lee Yohn proposes a new hierarchy of customer service based on Maslow’s famous breakdown of human needs.

The comments on “Revealed: How Steve Jobs Turns Customers into Fanatics” show that many Apple fans don’t believe marketing has played a role in Apple’s ...

Could wearing a particular color influence the results obtained by a salesperson? If that salesperson is selling to a buyer of the opposite gender, ...

Marketers gaze in envy at brands like Apple. The firm that began with the Mac built some of the first home computers [doh, thanks, ...

Big thanks to Johnny Dee of The Guardian for listing Neuromarketing as one of the six psych blogs that made their “Internet Picks of the ...

Weekend Favs September FourThis content from: Duct Tape Marketing Weekend Favs September FourThis content from: Duct Tape Marketing My weekend blog post routine includes ...

Delivery is the New It ThingThis content from: Duct Tape Marketing Delivery is the New It ThingThis content from: Duct Tape Marketing if you’re ...

WiseStamp Brings Your Email Signature to LifeThis content from: Duct Tape Marketing WiseStamp Brings Your Email Signature to LifeThis content from: Duct Tape Marketing ...

Creating a Boutique BusinessThis content from: Duct Tape Marketing Creating a Boutique BusinessThis content from: Duct Tape Marketing Marketing podcast with Sarah Petty (Click ...

Duct Tape Coaching or Going It AloneThis content from: Duct Tape Marketing Duct Tape Coaching or Going It AloneThis content from: Duct Tape Marketing ...

Almost every time I use the word “secret” when writing a blog post, I really mean “common sense that most people don’t do.” Shhhh.

There’s a lot to be said about packaging. Have you seen Field Notes? (I wrote about them before, I admit.) They’re notebooks (and stuff). And ...

Beyond the content, there are a lot of things I like about Jason Falls’s Social Media Explorer. First, I like his very thin header bar. ...

The other day, someone told me they were a bit down because their score on a social media site was low. I was quick to ...

I’ve written a lot in the last few posts about business. That was the goal: to help people better understand some of these tools and ...

These days, social media can be not only a great marketing tactic, but a great sales tactic as well. Our sales reps make a habit ...

Poor data quality can not only be a waste of your time, but a real block at the top of your funnel. Every email that ...

How much are your email lists suffering due to poor data quality? One of our recent customers found out through our data hygiene process that ...

You may think that your accounts and contacts in your database would be mostly clean because those people are typically contacted and updated more frequently ...

Continuing our series of real data hygiene customer results, here’s the second installment: How does your data compare? Find out with our Dirty ...

This report provides an in-depth view of the Market & IT Research (MITR) marketplace, which we size at $33.5 billion in revenue, down 7.4% in ...

Even though agile publishing is still emergent, a growing number of publishers and information providers are using it and related practices and gaining notable benefits. ...

Smartphones, e-readers and the iPad are all devices that allow readers to connect with content in new ways. At Outsell we call this emerging experience ...

This report is targeted at publishers and information providers, supplying essential actions for publishers grappling with copyright and how they can better monetize their content. ...

Selecting and deploying technology has become a do-or-die proposition for businesses. But with so many technologies out there, many publishing executives are scratching their heads ...

Speaker: Geoff Ramsey; CEO, eMarketer, Inc. What: Tips for Marketers–Reaching & Engaging the Elusive Millenial When: Thursday, September 30, 2010, 1 PM EST Join eMarketer CEO ...

Yesterday’s Apple event was music to the ears of statistics fans. In his usual fashion, Steve Jobs reeled off a long list of millions and ...

The marketer-mom blogger love affair is getting stronger and stronger. Pioneered by companies such as Walmart, with its Elevenmoms program (now called Walmart Moms), marketers ...

Frank Badillo, vice president and senior retail economist at Kantar Retail specializes in analysis and forecasting of economic, retail and consumer trends. He contributes to Kantar’s ...

Yesterday, Netflix released its long-awaited app for the iPhone and iPod touch, rounding the company’s offerings for Apple’s iOS platform. Significantly, the app works using ...

Adults are increasingly using text messages to communicate, but they still text far less than teenagers, who send and receive, on average, five times more ...

The number of older adults on Facebook and other social networking sites has roughly doubled in the past year. About half of internet users ages ...

The TV and the landline phone are both losing their cachet in the digital age, as fewer consider them necessities. But while phones are being ...

Broadband adoption slowed dramatically in 2010 across a range of demographic groups with African Americans a major exception. But 53% of Americans don’t place a ...

While they still trail their non-Latino counterparts, young Latinos make extensive use of mobile technology. But use of cell phones and text messages differs notably ...